GRiD successfully passes 20 years of ISO 9001 certifications!

Good governance and clear and concise management are two things that are at the heart of GRiD’s operational strategy. We have worked continually to improve this over the last 27 years so that we can keep providing our customers with the most rugged laptops and tablets they can get their hands on.

We manufacture every single one of our products to the highest of standards and make sure they are certified to prove it, so why should it be any different for the company as a whole?

For the last 20 years, we have ensured that GRiD is compliant with ISO 9001, and we are very proud to announce that following our recent audit, we have now re-certified with the ISO Organisation with no non-conformities and no minor non-conformities being found, showing our clear commitment to delivering quality products to our customers.

ISO 9001-2015

The ISO 9001 certification is a well-known standard that ensures a company’s ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements and aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

Predominantly, a high level of motivation and implication from top level management, an approach that is process driven and centred around the ideals of continuous improvement and a strong focus to provide the customer with the best product and experience possible.

Following our latest audit, the auditor, NQA, had this to say of GRiD and the management team:

“The context of the organization is well defined; leadership has been effectively demonstrated and commitment levels are evident.

This is reflected in the levels of compliance with requirements and operational controls evident at the organization during the audit process. There are effective links between the company’s policy for quality, the objectives set and the processes used to provide conforming products to its customers and their end users.

As sampled today, documented information was available during the audit to confirm that the QMS is well implemented and conformity to customer and end user requirement confirmed. There are effective controls in place to ensure that these requirements are translated accurately to those assembling and testing the company’s range of rugged computers. Traceability within the system elements viewed is excellent. Discrete elements of the QMS work well together.”

With each audit and assessment, we are able to learn and improve on our processes and look forward to delivering to our customers not only the best possible products but also providing the highest quality service that we can for the next 20 years and beyond.